Welcome Package

100% up to $1,000

Across first 5 deposits with code WELCOME
Wagering
30× deposit + bonus
Max bet
$10
Min deposit
$20
Max cashout
Unlimited

Contact Fair Go Casino

For assistance with Fair Go Casino, email support@fairgocasino-au.site. Our support team can help with general questions about your account, website access and available gambling services. To help us review your request efficiently, please provide the relevant details and allow reasonable time for a response.

Fair Go Casino operates under a licence issued by the jurisdiction of Curaçao to Deckmedia N.V., using 128-bit SSL encryption to protect player data and financial transactions across all deposit and withdrawal activity.

How to get in touch

The easiest way to contact Fair Go Casino is by email at support@fairgocasino-au.site. Please use an email address associated with your account where possible. Including clear information in your first message can help the support team understand the issue and respond more quickly.

Support requests are usually answered within 24 hours, although response times may vary depending on the nature and complexity of the enquiry. Please avoid sending repeated messages about the same matter, as this may delay the review of your request.

Common reasons to contact support

  • Account access, profile details and verification questions
  • Deposit, withdrawal and payment enquiries
  • Questions about bonus terms or promotional conditions
  • Technical problems, loading errors or website access issues
  • Responsible gambling requests, including help with account restrictions or taking a break

What to include in your message

When emailing support@fairgocasino-au.site, include your account email address or username, a short description of the issue and any relevant dates or transaction details. If the problem is technical or concerns a message displayed on the website, attach screenshots if relevant. Do not send passwords, full payment card numbers or other unnecessary sensitive information.

If your request relates to responsible gambling, state clearly what assistance or account action you are seeking. The support team can explain the available process and next steps. For account security, only provide information through the official support email address and respond to any reasonable verification questions needed to review your enquiry.

OperatorDeckmedia N.V.
Established2017
Game ProvidersReal Time Gaming, Spin Logic
Withdrawal MethodsBitcoin, eZeeWallet, Wire Transfer