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Fair Go Casino Login: Access Your Account Easily

The Fair Go Casino login process is simple: enter your registered email and password, then complete any two-factor authentication prompt shown on screen. This guide walks you through signing in, resetting a forgotten password and getting help with account access.

Fair Go Casino operates under a licence issued by the jurisdiction of Curaçao to Deckmedia N.V., using 128-bit SSL encryption to protect player data and financial transactions across all deposit and withdrawal activity.

Logging in: what you need before you start

Your Fair Go Casino username is the email address linked to your account. You will also need the password you created when setting up the account. The “Log In” button appears at the top-right of the homepage.

For Fair Go Casino Australia players, the sign-in process uses your usual account details rather than a separate player number. Select “Log In”, enter your email and password, and continue. A two-factor authentication prompt may then appear before you reach the lobby.

  1. Open the login screenSelect the “Log In” button at the top-right of the homepage.
  2. Enter your usernameType the email address registered to your Fair Go Casino account.
  3. Add your passwordEnter the password connected to that account.
  4. Complete the extra security stepIf a two-factor authentication prompt appears, follow it before continuing.
  5. Enter the lobbyOnce the details and security check are accepted, you can access your account.

It is worth keeping the login details for one account together. Fair Go Casino allows one account per user, IP address and household, so opening another profile is not a suitable workaround for a forgotten password or a login problem.

Two-factor authentication: the extra login check

A two-factor authentication prompt is present at login. This means entering the email and password may not be the final step. Complete the prompt shown on screen to reach the casino lobby.

The extra check is part of the account access process, so do not close the login screen as soon as the password has been accepted. Follow the prompt through to completion. If you are unsure what to do at this stage, 24/7 Live Chat is available in English.

Use the email address connected to the account.
Enter the current password carefully.
Watch for the two-factor authentication prompt.
Complete the prompt before expecting access to the lobby.
Contact support if the sign-in process still does not let you continue.

Keep your password and authentication details private. Do not create a second account if you cannot get through the login screen. The better route is to use the password-reset option or contact support.

Forgotten password: reset your access by email

If you cannot remember your password, use the forgotten-password link on the login screen. Fair Go Casino sends a reset email, allowing you to create a replacement password and try the login again.

  1. Choose the forgotten-password linkSelect the password-recovery option from the login screen.
  2. Enter your account emailUse the email address registered to your Fair Go Casino account.
  3. Open the reset emailCheck the inbox connected to your account for the password-reset message.
  4. Set a replacement passwordFollow the instructions in the email and create a new password.
  5. Try the login againReturn to the login screen and enter your account email with the new password.

If you do not see the message immediately, check the other folders in the same inbox. Make sure you are looking at the email address used for the account, because that address is also your username.

After resetting the password, you may still be asked to complete the two-factor authentication prompt. Continue through that step to reach the lobby.

What you can do after signing in

Once you are logged in, the My Account section gives you access to your account area and transaction history. Checking this information can help you keep track of deposits and other account activity in one place.

Account featureWhat it lets you do
My AccountOpen your account area after a successful login.
Transaction historyView the transactions connected with your account.
Password resetUse the forgotten-password link if you cannot remember your password.
Email address changeContact 24/7 Live Chat to request an eligible email update.
Two-factor authenticationComplete the extra security prompt shown during login.

You can ask 24/7 Live Chat to change the email address linked to your account when there is no withdrawable balance and the new email address is not already registered. Since the account email is also the login username, keeping it current matters.

The account currency is AUD, so Fair Go Casino Australia accounts use Australian dollars. After signing in, you can access the account area connected with that AUD profile.

Your account may also be where available promotions are shown, including a No Deposit Bonus or Free Spins offer. Login information and promotional terms are separate things, so make sure you understand any offer conditions before using it.

  • Open My Account after signing in to access account information.
  • Use transaction history to review account activity.
  • Keep the account email current where the change conditions are met.
  • Use the password-reset process rather than creating another profile.
  • Remember that players must be at least 18 years old.

When login support is needed

Fair Go Casino provides 24/7 Live Chat in English, along with email and telephone support. Live Chat is a practical option when you need help with a password reset, an account email or a two-factor authentication prompt.

  1. Check the usernameConfirm that you are using the email address registered to the account.
  2. Try the password resetUse the forgotten-password link if the current password is not accepted.
  3. Complete the security promptFollow the two-factor authentication step if it appears.
  4. Contact supportUse 24/7 Live Chat, email or telephone support if you still cannot access the account.

When contacting support about access, use the details connected with your existing account. This helps keep the one-account rule intact and avoids creating a duplicate profile.

Support optionAvailability or use
Live ChatAvailable 24/7 in English for account assistance.
Email supportAvailable for account and login help.
Telephone supportAvailable for account and login help.
Forgotten-password linkSends a reset email so you can create a new password.
Ready to access your account?Keep your registered email and password nearby, then complete the two-factor authentication prompt if it appears.

Login FAQs

What do I use as my Fair Go Casino username?

Use the email address registered to your account. Enter it with your password on the login screen.

Does Fair Go Casino use two-factor authentication at login?

Yes. A two-factor authentication prompt is present at login, and you may need to complete it before reaching the lobby.

How do I reset my Fair Go Casino password?

Select the forgotten-password link on the login screen. Fair Go Casino sends a reset email so you can create a new password and sign in again.

Where can I view my transaction history?

After signing in, open the My Account section to access your transaction history.

Can I change the email address linked to my account?

You can contact 24/7 Live Chat to request a change, provided there is no withdrawable balance and the new email is not already registered.

Can I create another account if I cannot log in?

Fair Go Casino permits one account per user, IP address and household. Use the password-reset process or contact support instead.

What support is available if I cannot access my account?

24/7 Live Chat is available in English. Email and telephone support are also available.

What is the minimum age for a Fair Go Casino account?

Players must be at least 18 years old to play.

OperatorDeckmedia N.V.
Established2017
Game ProvidersReal Time Gaming, Spin Logic
Withdrawal MethodsBitcoin, eZeeWallet, Wire Transfer